This incident has been fully resolved as of 07:55 AM PST.
What happened: A code change to introduce some additional functionality caused an issue where some of the leads pages were inaccessible by operators.
Duration: 07:05 AM PST – 07:55 AM PST
Impact: Users were unable to access the lead management platform
Next steps: We are conducting a post-mortem to understand the root cause and will be implementing additional automated tests to prevent recurrence.
If you have questions or believe your account was impacted, please contact your Noteefy CSM directly.
Resolved
This incident has been fully resolved as of 07:55 AM PST.
What happened: A code change to introduce some additional functionality caused an issue where some of the leads pages were inaccessible by operators.
Duration: 07:05 AM PST – 07:55 AM PST
Impact: Users were unable to access the lead management platform
Next steps: We are conducting a post-mortem to understand the root cause and will be implementing additional automated tests to prevent recurrence.
If you have questions or believe your account was impacted, please contact your Noteefy CSM directly.
